Lately, as more employees transition to working hybrid or full-time in the office, I’ve noticed my clients focusing their attention on developing Emotional Intelligence (or EI).

Yes, EI. 

Developing EI in leaders means supporting teams to know themselves better, understand the impact they have, and increase their agility in the ever-changing work landscape. 

This can include managing one’s own emotions in a positive way, dealing with stress, communicating more effectively, empathizing, and managing conflict.

EI development is NOT a replacement for an organization’s mental health support, or for finding ways to have more compassionate ways of working, nor is it downloading all the mental health challenges onto the employee. 

EI training makes space for developing interpersonal skills, knowing that the leader’s emotional behaviour and perceptiveness can affect their team and organization.

My clients are investing in and developing their people more than ever while creating real connections and feelings of belonging, resulting in higher levels of retention and engagement. 

For a free consultation on the next steps to help your leaders thrive in the new environment, contact me at Randall@solutiondevelopmentgroup.com