Solution Development Group
About Solution Development Group

At Solution Development Group, we’re experts in creating energizing and engaging experiences that motivate people to achieve outstanding results. We believe that organizations thrive when their people come together to connect, learn and grow. Our range of services help our clients embrace change, develop new skills and create stronger relationships at work. And we make it fun too.

Our Services

Speaking & Events

We help organizations engage, motivate and inspire their people by delivering interactive keynotes and facilitating at conferences, leadership forums and corporate events.

Virtual Learning Programs

We deliver engaging programs to groups of 5-500 that cover a wide array of topics including resilience, negotiation, conflict resolution, facilitation, change management and leadership.


We help leaders, managers and professionals increase their confidence and improve their leadership abilities with personalized coaching and 1:1 training programs.

“We have worked with Randall many times in our RBC leadership conferences and training, and he never ceases to amaze or wow us. He is incredibly engaging, knowledgeable, fun and always has the ability to really connect with audiences.

Add on top of that he is one of the most collaborative speakers in the industry and always a conference favourite. It seems each time we work with him he brings something new and surprises us. We love working with Randall and look forward to our continued partnership!”

Ava Herman, National Leadership Coach, RBC

Our Learning Programs

Effective Negotiation Skills

Our skilled and experienced negotiation skills facilitator(s) will use interactive exercises, role-plays, case studies, discussions and videos where appropriate to give you the skills, tools, and a powerful framework to become a more confident and successful negotiator.

Virtual Facilitation and Presentation Skills

You have the tools and technology to run meetings and trainings virtually. Let our partners in virtual facilitation help build the expertise to make them effective. This program offers practical tips and techniques to ensure the virtual facilitation experience is as powerful as it would be in person.

Strengthening Resilience

Everyone needs resilience. Over 50 years of scientific research has powerfully demonstrated that resilience is the key to success at work and in life. In today’s environment of constant change, leaders and contributors need opportunities to strengthen their resilience, their ability to persevere and adapt to change. We offer proven approaches and practical tools to build team and individual resilience, improving ones emotional and psychological strength.

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“Randall Vickerson is the facilitator of our Management Development Program. His exceptional facilitation skills are one of the reasons our program has been as successful as it is today. Randall is very well known within our organization as our MDP facilitator and participants comment that this program is of a superior level because of Randall’s involvement and we echo those sentiments.”

Natalie Chan, Vice President, Human Resources
Ardele Karaganis, Manager, Learning & Development
Richardson International

Randall Vickerson - Founder SDG

Randall Vickerson, Founder

Randall is a seasoned speaker, facilitator, and an expert coach. His core skill is engaging virtual and live audiences, from senior executives, sales people to front-line employees. He is a magician at motivating and helping individuals build skills to be more competent and more confident. Randall is a well-travelled Solution-Focus guru whose work has taken him across North America, Europe, and Asia, working with audiences from 10 to 1000 people.

Randall’s focus and passion includes Resiliency, Wellness, Unconscious Bias, Collaboration and Managing Change.

The quality of Randall’s work is grounded in a series of professional designations – Certified Solution Focused Coach (University of Toronto), Certified Training & Development Professional, Member of the International Association of Coaching. Not surprisingly, Randall brings a diverse set of experiences to his practice – from currency trader and on-staff coach to professional actor.

Janelle Van Halst - Associate at SDG

Janelle Van Halst, Associate

Janelle is intrigued by diverse ideas and perceptions. Her greatest reward is creating a safe environment so as to facilitate provocative and challenging discussions. Janelle is a trainer, facilitator and executive coach. She specializes in custom-designed classroom training and webinars as well as 1:1 coaching in leadership, interpersonal communication, sales and service. She has a gift for listening to her clients, building trust and delivering training programs tailored to their specific needs and objectives. The keystone to Janelle’s practice is transforming the client’s vision into measurable results With a wealth of experience and knowledge, Janelle’s roster of clients includes over 350 companies from a cross-section of industries. She has amassed over 3,400 days delivering world-class workshops, all designed using proven Adult Education methodology. Janelle’s extensive practical experience complements her Major in Marketing, Adult Education Diplomas as well as her Canadian Sales Professional certification with distinction. Janelle firmly believes in the power of human skills to elevate people and organizations.

Peter Hiddema - Associate at SDG

Peter Hiddema, Associate

Peter is an expert in strategic negotiation, collaboration and conflict management. Building on his association with the renowned research centre, The Harvard Negotiation Project, he has taught and consulted across four continents for over 20 years. His forte is showing clients how to arrive at mutually beneficial agreements within a framework of cooperation. Peter has taught executives from Global 1000 companies the skills they need to successfully drive business performance. He also has extensive experience working with organizations in the public sector, including the World Health Organization, the Inter-American Development Bank, and international non-governmental organizations (NGO’s) such as Mercy Corps. Internationally recognized, Peter has lectured at leading educational institutions including Queen’s University (Canada and UK), Harvard University, and has been a Visiting Professor in France and Singapore at INSEAD business school. Peter’s affinity for managing relationships and negotiation emerged early in his career. During the recession of the early ‘90’s, he was a Corporate Banker with Royal Bank of Canada, handling financial restructurings and bankruptcy proceedings within a framework of cooperation and mutual respect. Peter holds an Honours Commerce Degree from McMaster University and an MBA from Queen’s University (Canada), an Executive Master’s Degree in Consulting and Coaching for Change from INSEAD (France). He speaks four languages, has lived in 6 countries on 4 continents, and travelled to over 50 countries. Curious by nature, Peter considers himself a perpetual student in the school of life.

What Our Clients Say!

The delivery was great, the tips were great reminders and the breakout sessions were a great way to connect with staff and level as to how they were feeling. Really loved the emotional map…was super helpful for me personally. Thanks so much!!!

Resilience participant

The Strengthening Your Resilience workshop was fantastic!! Real tips and strategies I can use right away. The speaker Randall is incredible…a real pro.

-Ella, Agile Team Lead, Manulife

Randall you are amazing! You clearly took the time to prepare and give everything you have. We really appreciate it and you amaze us always!

-Karen, Manager, RBC

Randall’s Resilience workshop was much needed during these challenging times. It allowed us as leaders to press ‘pause’ and reflect on practical things we can do to have the energy to be effective in our work and in support to others.

-Bev, Director, Goodwill Industries

The workshop was very helpful for our team and the delivery was excellent…highly recommend it!

Terence, Director, Bell Canada

Randall is nothing short of exceptional. I’d like to see this offered to all at our annual conference this year.


Really smooth delivery of the webinar and a balance of talk and participation. Look forward to more. Thank you!

Very interactive with polls and breakouts and discussions and exercises. You even switched up the breakout groups. It was so learner centered. I also loved your pace and you managed time perfectly.

-Laurie, Resilience participant

“Filming instructional content for use online presents several challenges. Randall’s natural ability to convey information in a concise and easy-going manner made filming a joy. I am sure any students watching his presentations online will be deeply engaged in the learning process as a result of his on-camera skill and his knowledge of the subject material.”

-Rob Turchick, Senior Producer, Global Knowledge, Digital Learning Products

Randall is a great communicator and keeps the class very upbeat. Thank you!

-Kalpern, Telus

He was funny, engaging and a strong expertise, I really enjoyed the course!

– Alisha, CIBC

Solution Development Group Associate Companies
Solution Development Group Associate Companies